Guerbet’s mission is to provide healthcare professionals with contrast media, medical devices and innovative solutions that are vital for diagnostic and interventional imaging, to help providers improve patient prognosis and quality of life.

Our Smart Service Solutions are designed to ensure and safeguard the lifetime of your Guerbet Medical Devices and Digital Solutions. We strive to help you to optimize your investment.

We are proud of the dedicated teams that support you in your daily operations to solve your issues and enhance your performance. Technical Servicing and Support is about performance, responsiveness, and efficiency. It is also about trust, accountability, and reliability.

OptiProtect^TM 3S is our commitment to protect you.

Designed to protect the expected lifetime of your injection solutions, OptiProtect^TM 3S can be tailored to address your challenges:

• OptiProtect^TM Support: Preventive Maintenance agreement
• OptiProtect^TM Shield: Enhanced Protection agreement
• OptiProtect^TM Secure: Comprehensive Agreement for Maximized Uptime

Enhanced Protection agreement designed for optimal equipment management. OptiProtect Shield provides the assurance of a fixed maintenance cost in your annual operational budget to avoid the risk of unexpected costly repairs.

• Planned Annual Maintenance, according to your schedule
• Expert Support: direct access to Guerbet’s network of factory trained engineers for remote troubleshooting, diagnostic, and on-site assistance, support, and guidance
• On-site corrective repairs and replacement parts are included

OptiProtect Service Agreements can all be tailored with a flexible options system: 

• Annual recommended proactive maintenance
• Extension of manufacturer warranty
• Extended service support hours
• Extended service intervention hours
• Life cycle management: removal and disposal of previous equipment
• Calibration certificate delivery
• Trainings and certifications